

If your serial number doesn't work, you could be trying to use it to activate a retail or trial version of the product. You can also install the software using the CD or DVD that came with your volume licensing order. Im portant: When you buy software through Adobe volume licensing, it's necessary to download it from the Licensing Website (LWS).

( Note: You have to be listed as a contact on the account ID number to view the serial numbers on the order.) If you misplace your certificate, you can log in to the account and obtain the serial number for your order. The serial number is also listed in the Licensing website (LWS). In some cases, it's necessary to contact your Adobe reseller or Information Technology department to obtain this information.

